EASO practical recommendations on remote personal interviews

EASO has issued new recommendation providing practical guidance on the conduct of remote interviews for international protection within the context of the current COVID-19 pandemic. These include the flexibility for interviews to be “conducted with specific arrangements, such as remotely”.

The new EASO Practical recommendations on conducting the personal interview remotely aim to support European countries in the context of the current health emergency. As a result of the pandemic, preventive measures and social distancing have had consequences for the conduct of personal interviews with applicants for international protection. EASO’s recommendations provide means to remedy this through advice on conducting the personal interview remotely.

The guidance covers various aspects relevant for conducting remote interviews such as practical and technical arrangements, security and confidentiality.

The guidance also covers legal, quality-related, and vulnerability-related considerations. The overall goal is to ensure that remote personal interviews are conducted to high quality standards in the best interest of applicants.

Stay updated. Connect with EASO on social media