EASO in Italy: an overview of the activities and results achieved in 2019


The Italy Operating Plan 2019 provided technical and operational support to the country, with a special focus on international protection applications’ backlog reduction, processing of applications and enhancement of quality in asylum procedures and practices.

Several training and capacity building activities took place over the year, covering, among others, registration procedures, the Dublin Regulation and the reception of adult asylum seekers and unaccompanied minors.

EASO also supported the development of sustainable asylum and reception workflows and methodologies, supporting the capacity of the Department for Civil Liberties and Immigration (DCLI) and of the National Asylum Commission - in particular the Italian COI Unit -, and harmonising the reception monitoring activities headed by DCLI.


Here is an overview of the most important results achieved by EASO's operations in Italy in 2019, also collected in the dedicated Activity Report.

Staff and locations

In 2019, 295 personnel contributed to achieving EASO’s results in Italy. Furthermore, 360 cultural mediators supported EASO teams with the registration and processing of asylum applications and ad hoc disembarkation / voluntary relocation exercises.

In addition to the EASO Rome Office, EASO staff supported 5 national institutions (Department for Civil Liberties and Immigration, Department of Public Security, National Asylum Commission, Dublin Unit, Ombudsman for Children and Adolescents (Autorità garante per l'infanzia e l'adolescenza - AGIA), 25 local Police Immigration Offices (Questure), 35 Territorial Commissions and two hotspots.

Support to asylum procedures in Territorial Commissions, local Police Immigration Offices and Dublin Unit

Over the course of 2019, EASO Asylum Support Teams assisted in the registration of 19,722 applicants for international protection in local Police Immigration Offices.

The Territorial Commissions were supported with 5,287 Country of Origin researches, 2,531 jurisprudential researches, 65,694 files prepared and processed in support of decision-making and 65,207 processed files in support to litigation procedure. At the end of the year, a reduction of some 30,000 cases was achieved also thanks to the support of EASO, corresponding to a reduction of more than one-third of the 2018 backlog.

Quality support was provided with the development and introduction of new tools to improve the quality of the asylum procedure, the provision of expert guidance and support to quality assurance mechanisms within operations.


Support to voluntary relocation

In 2019, EASO assisted Italy and pledging Member States with applicants’ registrations for 17 ad hoc disembarkation / voluntary relocation events, working closely with the Italian authorities and national Dublin Units, and under the coordination of the European Commission. Two further operations began at the end of December and were completed in January.
A total number of 1,745 people were disembarked.
During these events, EASO carried about 1,300 interviews for the registration of applications for international protection, always adapting to a rapidly changing environment.


Capacity building and stakeholders coordination

EASO, together with UNHCR, organised 12 training activities on the registration phase of the asylum procedure, as well as on the identification and processing of Dublin cases, training 351 Italian public officials. Furthermore, 44 public officials attended 11 train-the-trainer sessions on information provision, trafficking in human beings, and status determination, amongst other thematic areas.

EASO also supported the Struttura di Missione in the organisation of six training sessions for the harmonisation of reception procedures and quality of reception services for Unaccompanied Minors (UAMs) throughout the national territory. A total of 217 participants attended these sessions.

Furthermore, EASO supported AGIA in the organisation of three training sessions for UAM voluntary guardians, attended by 78 candidates, and an e-learning platform was developed to standardise this training.

A total of ten coaching missions were organised in support to caseworkers deployed in local Police Immigration Offices and Territorial Commissions.


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